岗位摘要
作为支持工程师，您将连接销售与技术产品服务，担任现有和潜在用户的技术联系人。与工程和支持团队紧密合作，为用户提供技术集成和实施解决方案，收集反馈以促进产品开发，分析产品指标以了解性能、用户参与度和改进机会。要求精通中英文，计算机科学或相关领域学士学位，3年以上相关经验，深入了解区块链技术和DeFi，具备出色的沟通协作能力。
技能要求:
公司简介
bloXroute驱动着 Web3 世界速度领先的数据层。由顶尖网络技术专家构建，我们运营的高性能区块链分发网络（Blockchain Distribution Network，简称 BDN），深度优化了区块及交易在 Solana、以太坊、BSC、Base 及 TON 等多条链上的传输效率。通过加速数据广播，bloXroute 能够实现更快的交易速度、更优的交易执行结果以及更高效的网络环境。我们的产品涵盖低延迟交易接口 Trader API、MEV防护方案及以及链上数据流服务，服务于行业领先的交易机构、验证节点与去中心化金融（DeFi）协议。如今，bloXroute 每天处理数百万笔交易，是全球顶尖交易者所信赖的基础设施。
岗位职责
Bridge the gap between Sales and bloXroute’s technical products and services; Act as a technical contact for prospective and existing users; Work closely with the Engineering and Support teams to provide technical integration and implementation solutions for users; Collect feedback that can help with enhancing product development; Develop and analyze product metrics to understand performance, user engagement, and opportunities for improvement
岗位要求
Fluent in both English and Mandarin; Bachelor’s degree in Computer Science or related field; 3+ years of relevant experience; Deep understanding of blockchain technology and DeFi; Exceptional communication and collaboration skills with the ability to present complex information in a clear and concise manner; Strong problem solving skills and the ability to work with a distributed team in a fast-paced environment
福利待遇
薪资open, 面议，对标P6/P7