岗位摘要
该职位为社区管理/支持岗位，主要负责管理DoubleZero社区（特别是Solana验证者），包括回应成员问题、执行社区准则、使用Discord和Telegram工具进行管理。要求具备至少1年加密货币或区块链项目的社区管理经验，熟悉Discord机器人（如Carl、MEE6）和Telegram工具，了解Solana、DeFi、NFTs等加密原生话题，并具备出色的沟通和组织能力。工作模式为远程。
技能要求:
公司简介
A network of dedicated high-performance links engineered to bring low-latency networking to everyone, everywhere.
岗位职责
Respond to questions from DoubleZero community members (i.e. Solana validators) clearly and thoughtfully; escalate product issues to the rest of the team when needed. Being very proactive and collaborative - responding in a positive, timely, accurate and professional manner. Moderate discussions and enforce community guidelines; remove spam, ban violators, and flag risks. Understand the user’s perspective by learning about the validator ecosystem and speaking with users 1:1. Track engagement, sentiment, and report on community health to leadership.
岗位要求
Minimum 1 year of hands-on experience in community management or support within a crypto exchange or blockchain project. Proven familiarity with key community platforms, including Telegram, Discord. Excellent written and verbal communication. Ability to stay very organized and promptly respond to customer inquiries across multiple channels. Provide above-and-beyond customer experiences that leave a lasting positive impression. Comfortable discussing crypto-native topics: wallets,, gas fees, Layer 2s, etc. Ideally, knowledge of Solana and the Solana validator community, including validator economics, business challenges, and technologies. Strong moderation experience with Discord bots (Carl, MEE6, TicketBot) and Telegram tools Personal Attributes Deep crypto-native experience: you’ve lived the culture, understand the memes, and know how communities move (DeFi, NFTs, DAOs, wallets, etc.). Builder’s mindset. You thrive in early-stage environments and enjoy creating scalable systems where none exist. Mission-driven. You’re energized by DoubleZero’s vision of building a global base layer network for distributed systems.
福利待遇
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